
How Parlo Bridges the Communication Gap in Global Teams
In today’s fast-paced global economy, effective communication isn’t just a soft skill — it’s a critical business enabler. Whether in customer service, operations, logistics, or team collaboration, poor spoken English in the workplace leads to:
- Missed instructions
- Misunderstood client needs
- Lost sales opportunities
- Delayed outputs and reduced trust
And yet, this issue goes largely unaddressed. In regions like the UAE, India, and other multilingual markets, employees are often technically capable — but lack the spoken English skills needed to communicate fluently and professionally on the job.
Most English training still focuses on grammar and writing. But the real-world gap lies elsewhere: in speaking clearly, confidently, and contextually.
The Gap: Where Most Language Tools Fall Short
The real challenge isn’t knowing what a word means — it’s being able to say it when it matters.
This gap shows up when a delivery is missed because someone misunderstood the client.
When a frontline employee loses a customer’s trust because they couldn’t explain a delay.
When an instruction from a supervisor isn’t followed — not out of laziness, but out of confusion.
Traditional language apps and classroom courses often ignore this core issue. They teach vocabulary and grammar, but don’t help learners use English in the actual environments they work in.
Introducing Parlo: A UK-Built Solution for the Spoken English Gap
Parlo is a spoken English app designed specifically for working professionals — especially those in customer-facing, service, or operations roles.
It’s not about preparing for exams or writing essays. It’s about being able to:
- Speak confidently in the workplace
- Handle real-life conversations with clients or colleagues
- Understand instructions the first time
- Explain things clearly without hesitation
Parlo was developed in the UK by a team with over 30 years of experience in education. Every lesson, video, and interaction is built around practical use — not theory.
What Makes Parlo Different?
Parlo doesn’t follow the outdated formula of grammar first, speaking later. It flips the approach — because in the workplace, you need to speak from day one.
Here’s what sets Parlo apart:
- Scenario-based lessons: Videos replicate actual situations — like giving directions, responding to complaints, or explaining procedures.
- Conversational focus: Users practise the phrases they’ll actually need — not academic vocabulary.
- Flexible learning: Short modules fit into daily routines — making it perfect for shift workers and busy professionals.
- UK-developed curriculum: Built by an education-driven team with a deep understanding of what global employers expect.
Whether you’re leading a team or just starting your career, Parlo helps you use English as a tool — not a barrier.
Why Employers Should Pay Attention
Every breakdown in communication costs something — time, efficiency, customer satisfaction, or even money.
But when your team speaks clearly:
Parlo helps companies reduce friction and empower their workforce. It’s a small investment with high returns — especially in sectors where English is the default for safety, coordination, or compliance.
Designed for Today’s Workforce
- Fewer mistakes happen
- Customers are more satisfied
- Internal collaboration improves
- Junior staff are more ready to grow
Parlo isn’t a one-size-fits-all product. It’s designed with the real world in mind:
- Call centres in India
- Delivery teams in Dubai
Wherever real work is happening, and English is the link language, Parlo fits.
And because it’s built on decades of research and field experience, it adapts to the needs of diverse learners — from absolute beginners to those looking to polish their fluency.
Final Word: Communication is the Foundation of Productivity
No matter how skilled a worker is, if they can’t express themselves or understand what’s being said, their contribution remains limited. This isn’t just a personal challenge — it’s a business risk.
Parlo addresses this challenge head-on. It bridges the gap between understanding English and speaking it when it counts.
For individuals, it builds confidence.
For teams, it builds cohesion.
For businesses, it builds performance.
Want to Help Your Team Speak English with Confidence?
Whether you’re an employer looking to improve workplace communication, or an individual eager to grow your spoken English skills — Erudmite can help you get started with Parlo.
As authorised education consultants and training advisors, we guide both individuals and organisations on how to use Parlo effectively for real impact.
Reach out to our team for more details, demo access, or to explore corporate onboarding support.
We’ll help you choose the right Parlo plan and set your team up for confident, practical communication — every day, on the job.
Frequently Asked Questions
Who is Parlo for?
Working professionals in any field where spoken English is necessary — especially in operations, customer service, and team-based roles.
Is it beginner-friendly?
Yes. Lessons are structured to start with simple phrases and grow gradually. Even those with minimal English background can begin comfortably.
How is Parlo different from other apps?
It prioritises spoken fluency through scenario-based videos and practical dialogue — rather than grammar or academic test prep.
Can companies use Parlo for internal training?
Absolutely. Parlo is built to scale across teams and departments, helping HR teams introduce spoken English as part of their training programmes.
Who built Parlo?
Parlo is developed by a UK-based education group with more than 30 years of experience helping learners around the world gain real-world skills.